FAQ

How much is shipping?
United States First-Class Mail: $4.95 flat rate (approximately 2-5 business days + production time)
United States Priority Mail: $6.95 flat rate (approximately 2-3 business days + production time)
United States Express Mail: $25.00 flat rate (approximately 1-2 business days + production time)

Do you ship Internationally? 
Unfortunately, as of November 16, 2012 I no longer offer International Shipping. After too many late or lost International packages, I have decided to discontinue International shipping as it is not fair to my customers and extremely stressful for me. I apologize for any inconvenience and hope you consider using a Mail Forwarding Service for future orders.

How long is production time? 
Typically, orders will be shipped within 1-3 business days, up to 5 business days. Personalized Plates and Bowls have longer production times noted in listing.

When will I receive my order?
Your order will be shipped within 2-5 business days after your order is placed. Please allow an additional estimated 2-5 days for standard USPS First-Class Mail shipping in the US. You can expect to receive your order in approximately 7-10 business days in the US. Please see other shipping estimates above.

*NOTE: Paper Nook is not responsible for lost or delayed mail. USPS only estimates delivery times. Please select shipping options accordingly.

Personalized Plates and Bowls have a longer production time and will be shipped directly from the manufacturer. Please allow for an additional 2-3 weeks for plate and bowl orders within the United States and an additional week for International addresses.

Do you charge sales tax?
Yes, only for items that are being shipped within the state of Kansas.

Can you ship to a gift recipient?
Yes, just enter your address in the billing section and the gift recipient's address in the shipping section. If you would like a gift note included, please put the message in the Additional Information box.

What is your return policy?
Because all of our products are personalized or custom designed, we cannot accept returns. If there is an error on our end, we will gladly replace the item immediately.

How accurate are the colors on screen?
We make every effort to accurately display color options on our website, but please keep in mind monitor calibration varies from computer to computer.

Privacy Policy
The information received by Paper Nook will be kept completely confidential and will never be given or sold to a third party.

Disclaimer
By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our products by any means. You agree that neither Paper Nook nor its owners shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. We do not warrant against late deliveries due to shipping delays, manufacturer backorders, or color variations. You agree to allow Paper Nook  to label the backside of note cards with our logo and/or website information.